Outlook 2007-2010 Setup

Automatic Configuration

The following will show you how to automatically configure your Outlook client. This should be fine for most email accounts. If you have a newer version of Outlook, the settings remain the same. The windows may look different. Contact us if you need more help.

If you need to manually configure your Outlook client (or need it to do "POP" access), go to Manual Outlook Configuration.

1. Open Outlook. At the top click File, then click Account Settings
2. Click New..

3. Enter your name, email and password and click Next.

   

4. Outlook will proceed to talk to the server – this may take up to 2 minutes. (Usually around ~30 seconds.)

   

5. Once Outlook has configured itself against the server, just click Finish.

   

6. You’re all set! Once you click Finish, Outlook will put you in the INBOX of the new account.

   

If you see any problems, please report the error message given to support@helpusell.com and we will assist you.

Manual Configuration

The following is only if automatic didn't work for you, or you wish to fine tune any settings.

You may also be directed by Help-U-Sell Support to edit your settings.

• Open Outlook.
• At the top-left click File, then click Account Settings
• Click New..

• Click Manually Configure Server Settings.. and click Next

  

• Select the Internet Email option

  

• Enter Your Name and Help-U-Sell Email Address

• Under Account Type we recommend using IMAP under a client like Outlook, though you may wish to use POP
• Under Incoming mail server: enter imap.helpusell.com or pop.helpusell.com depending on Account Type used
• Enter smtp.helpusell.com under Outgoing mail server (SMTP)
• Enter your Help-U-Sell Email Address again under User Name:
• Enter the Email Password you were issued under Password:
• Then click More Settings..

• Pick the Outgoing Server tab and make sure the box is checked for Outgoing server requires authentication

  

• Pick Advanced and fill out the 4 entries (be aware of what "Account Type" you picked earlier - IMAP or POP):

  • Under Incoming Server enter 993 in first dropdown and SSL in the second dropdown if you picked "IMAP" earlier
  • Under Incoming Server enter 995 in first dropdown and SSL in the second dropdown if you picked "POP" earlier
  • Under Outgoing Server: Enter 587 in first dropdown and TLS in second dropdown (Preferred)
  • Optional SSL Port - Under Outgoing Server enter 465 in first dropdown and SSL in second dropdown

• Click OK.

  

• Your account is now correctly setup for use after you click OK then Next.

Edit Account Settings

For all versions of Outlook prior to 2016, you can just click File then Account Settings

Click once on the Help-U-Sell account in list. Then click Change...

You should now follow the guide above for your settings.

Outlook 2013

Please review Outlook 2007-2010 Setup above - the setup is basically the same.
You can also contact support for help.

Outlook 2016/Office 365

Please review Outlook 2007-2010 Setup above - the setup is basically the same.
You can also contact support for help.

Note for Outlook 2013/2016: To edit your HUS account settings if there is a problem (after account is added), you may need to access them from under the Windows Control Panel / Mail / Account settings AFTER closing Outlook. Once you are happy with settings and have tested them, save and reopen Outlook.

Outlook Signatures

Designing a custom signature

First, you want to design your signature. We recommend using Microsoft Word. This way you have a backup saved as well.

We will create a new signature using a table. A table tends to keep your signature formatted correctly no matter what is in the email.

1. Open Word and start a new blank document.

2. Near the top click Insert then Table. Pick the size you want. Example uses 5 lines (1 wide) by clicking the 5th box.

3. Now we want to make it smaller and hide borders. Right-click and pick 'Table Properties'.

4. A new window opens. Pick Borders and Shading...

5. Another new window opens. At top right pick None - make sure 'apply to table' is selected. Click OK twice.

6. You should be back at the main document. On the far right of table, hover over the right margin of the table.

7. When mouse cursor changes, resize so you make the whole table shorter by moving the right margin to the left. It should take up about half the page now.

8. Now you have an 'invisible' table to use for your signature.

9. Start filling your table out with the pertinent information you wish to use in signature.

10. Note: We recommened not adding styles or links yet. Just fill in with text and a small graphic (if needed). (We can edit styles and any links later in Outlook.)

11. To add a graphic, first place cursor where you want it in signature. Then click Insert and pick Picture.

12. In this example, we are adding the main Help-U-Sell logo to bottom of this signature. If you wish to use this logo, copy and paste the following: https://images.helpusell.com/logo2.png in the file name field. Click Insert.

The image will present itself and allow you to resize it to your liking.

When you are happy with the basic look of your signature in Word save it.

You will want to copy and paste it into Outlook (Step #5 below).

Now you can proceed with adding a custom signature.

Adding a custom signature

1. Open Outlook. In Outlook click File then Options.

2. In new window on the left, click on Mail then Signatures on right.

3. Click New and name your new signature then Click OK

4. At this point you can either create it from scratch, or as we suggested above, use Microsoft Word.

5. If using the "Word method" above, highlight the signature in Word and then "Copy and Paste" (CTRL-C then CTRL-V) into the new signature area in Outlook.

6. Edit the signature styles, links and graphic to your liking now. Make sure you select the new signature as "New Message" and/or "Replies/Forwards". Save

7. Test to make sure it works by starting a 'New Email'. You should see your new signature.